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| Jim |
 Posted: Fri Sep 01, 2006 5:39 pm |
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Joined: 01 Sep 2006
Posts: 3
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| I bought the pc 900 about a month ago and still have not been able to get it to cut. You have told me to try a cable to change it to usb so I have tried 2 different ones. You have told me it was my computer so I have tried 5 different ones. I have tried every com port on each of these computers. baud is 9600. What I am trying is I will open up win pc pro type in my name make sure that plotter is at correct setting then I go to the cutting panel when I click start all I get is the hour glass and after about a minute I get a message that says program not responding. I even hired a computer tech that say there is no reason that it is not cutting per your instructions. Ihave called you and spent a lot of time on the phone from the USA to CANADA whuch is not cheap. I have installed and uninstalled the win pc pro software many times on different computers all with the same result. Can anyone help me get this plotter working? bowjames1@tds.net |
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| Pierre |
| Posted: Sat Sep 02, 2006 12:34 am |
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Site Admin
Joined: 24 Jan 2006
Posts: 151
Location: Montreal
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| call us and we will call you back for free phone fee and will fix that. |
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| Pierre |
| Posted: Sun Sep 03, 2006 3:44 pm |
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Site Admin
Joined: 24 Jan 2006
Posts: 151
Location: Montreal
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| Just check on p-cut machine that the baud rate is 9600 by pressing mode button til rate is displayed and adjust using up/down button |
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| Jim |
| Posted: Tue Sep 05, 2006 9:47 am |
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Joined: 01 Sep 2006
Posts: 3
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| Baud rate is set at 09600 on cutter I travel with my job so I will not be able to call until this Thursday. Thanks for your reply and will talk to you then. Jim |
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| Jim |
| Posted: Fri Sep 08, 2006 3:23 pm |
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Joined: 01 Sep 2006
Posts: 3
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| Thanks for all the help I got it working after trying a cable from Best Buy |
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