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<  WinPCSIGN Software  ~  winpcsign14 can't get plotter to work

Allcraft
Posted: Fri Apr 02, 2010 3:56 pm Reply with quote
Joined: 01 Apr 2010 Posts: 1
OK because my main computer went bonkers am haveing to resort to an old laptop that I once used. It has the program already installed and was used at one time. This computer is a Dell Inspiron 5000 laptop
Sorry know this is a long drawn out afffair but here is the problem
my plotter master xy300p is also set up in the program. I have both serial and parallel port to the computer and have both cords that I can use from the plotter. However if I use the LPT1 port the computer just locks up
If I try the serial port on any com 1, 2, 3, or 4 it says something to the effect that it isn't right config. Now if I go to the control panel and device manager it only shows a LPT 1 port and no com ports.
I can not reload the soft ware as I have lost the disks so any help would be greatly appreciated.
Thanks
Sondra Peterson
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mark-s
Posted: Sat Apr 03, 2010 1:53 am Reply with quote
Joined: 13 Jan 2007 Posts: 32 Location: SO.CAL
Device manager should show : Ports (Com & Lpt)
mark-s
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Ivan
Posted: Sat Apr 03, 2010 1:15 pm Reply with quote
Joined: 19 Apr 2007 Posts: 352 Location: Montreal
You need to buy an USB-serial adapter, then ypu connect your serial cable . Here is training video:
http://www.signmax.us/phpbb2/viewtopic.php?t=1267

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Ivan Polanco, Sales manager/Support
Signmax.us Profesionnal signmaking ressources
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